Linklaters

Vertical: Business Services/Legal Product Focus: Metastorm BPM

Processes Enabled: Document management and production integrated with EMC Documentum Online case management User feedback HR processes including work allocation to university interns and life insurance processing Data centre and lawyer collaboration Customer Benefits & Results: Eliminated paper and manual routing Increased efficiency and control Increased visibility into case status and workload More accurate billing and capacity planning Increased lawyer productivity for greater revenue generation Seamless integration with SAP, Microsoft SharePoint, and Documentum