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  Business Process Analysis (BPA)

The First Step to BPM is BPA

Business Process Management (BPM) is an approach for managing processes from their initial creation through their continuous improvement. BPM tools, techniques and technologies enable organizations to effectively analyze, execute and monitor business processes for continuous improvement. To maximize the benefits of a BPM program, each of these three BPM activities (analysis, execution and monitoring) must be performed at peak efficiency.

Metastorm ProVision® provides a unique understanding of the approach and benefits that superior process analysis can provide within a BPM program. Metastorm customers understand that process analysis excellence does not result in a linear input-process-output chain of work activities. Rather, its focus is on the coordination of many parallel work activities within multiple departments that deliver significant improvements in their bottom-line performance.

Metastorm offers a leading BPA tool and expert services that enable you to optimize the benefits of process analysis, thereby maximizing the overall results of your BPM program. Metastorm ProVision empowers you to achieve the process analysis excellence demanded in today's BPM programs. And because all of the solutions in the Metastorm Enterprise™ portfolio work together, process models developed in Metastorm ProVision can be easily deployed and executed on the Metastorm BPM platform – no redrawing, no complex imports, just fast, effective results.

Who does BPA?
  • Process Analysts
  • Process Engineers
  • Process Owners
  • Business Analysts
  • Process Redesign Teams
  • Quality Improvement Teams

Top 10 reasons to use Metastorm ProVision for BPA:

  1. Metastorm ProVision is user friendly! Your process-modeling tool most likely will be used by the same business people who use MS Office. Metastorm ProVision was designed with a portal that’s intuitive for MS Office users. The portal, a powerful and easy-to-use graphical user interface for Metastorm ProVision, provides an intuitive way to graphically model, view and improve all aspects of an enterprise. With the Metastorm ProVision portal an organization can focus on each of the fundamental business dimensions—who, what, why, where, when and how—through six integrated command centers.

  2. Metastorm ProVision Workflow Models provide an effective method for visualizing the business processes performed in the organization. Easily understood by everyone, they provide a picture of how work is accomplished and by whom. As a result, you better understand the complexity of the process (complex processes usually have more quality problems than simple ones).

  3. More important than the individual models that are constructed is the interaction of objects across models. A truer picture of the business can be realized by associating these various objects to assess business impact. Metastorm ProVision association matrices can link critical goals to business deliverables and business processes. This serves as a cross checking mechanism to ensure a complete set of goals, business deliverables and business processes have been identified.

  4. Aligning your strategic thinking with your business operations, process design decisions, and system priorities is simplified with enterprise modeling.

  5. With Metastorm ProVision you see the big picture. You can define and analyze each process start to finish. Metastorm ProVision contains a powerful “interpreter” which translates any model into simple English at the click of a mouse. The process models and interpretations become your operating procedure documentation. Your process models and interpretations can also be used for additional purposes, such as Six Sigma, Enterprise Architecture, requirements analysis, ISO certification, strategic planning and application development.

  6. The Metastorm ProVision simulator provides a state-of-the-art approach for calculating process timing and analyzing a process' activity-based costs. For more sophisticated analysis, the user can enter the frequency of events, the capacity of activities, and the availability of resources. This data allows for the analysis of bottlenecks, resource constraints, excessive queuing in the process, etc. Based on simulation results you can identify opportunities to gain process efficiency and effectiveness.

  7. Simulation results are examined to identify opportunities to improve productivity, decrease response time, lower costs, etc. Typically, several opportunities are available to assist the business in meeting its goals. The possible solutions are categorized and shown using the Metastorm ProVision Opportunity Model. For completeness, these opportunities are associated with the objects in the other models that describe the business.

  8. Changing the “As Is” Workflow Model to pursue the opportunities results in a “To Be” Workflow Model is simplified with Metastorm ProVision. With several likely proposed alternatives, there may be many “To Be” models. Hypothetical costs, timing and resource constraints are entered and each “To Be” model is simulated to find the most cost effective scenario. This is an inexpensive way to validate the proposed changes prior to implementation.

  9. The Metastorm ProVision repository allows you to understand the real world semantics of the objects and models and make effective use of the information. This provides the ability to analyze and report on the relationships between components of the enterprise. It is important to note that tools with “generic” modeling capabilities do not fill the need for detailed analysis. Although they offer flexibility in allowing the user to create models at will for any purpose, they are little more than drawing or presentation tools.

  10. The key factor in assuring process consistency is standardization and documentation of the new process. Metastorm ProVision models and interpretations can be published as HTML files that can be viewed interactively when posted to your Inter/Intranet website. This readily available process information can also be used as a training tool for those newly assigned to some portion of the process.

 

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